« Écrire, c’est une façon de parler sans être interrompu. »
— Jules Renard
Write to the maison directly. We answer every letter ourselves, usually within 24 hours, Monday through Saturday. Sundays we are quiet.
Sizing & fit
For a second opinion on size, send your usual fit (the brand, the cut, the piece you love) and we will read the measurement chart with you. Between sizes, we recommend the smaller — the cut sits close to the body.
Orders & shipping
Worldwide shipping is calculated at checkout. EU orders typically arrive within 12 working days; further afield, up to 30. If your order is in transit and silent, write — we will trace it.
Returns
14 days from receipt, in original unworn condition. Return shipping is at the customer’s expense. Begin a return by writing to blancheverene@gmail.com with your order number.
Press & partnership
Editorial inquiries, lookbook requests, and stylist pulls — same address, marked Presse in the subject. We will reply with the press kit and high-resolution imagery.
Elsewhere
On Instagram, we are @blanche.verene. DMs are read but slower than the letter — for anything we must answer carefully, write to the address above.